/* PicoChat Widget — all selectors scoped to prevent WP theme bleed */
@import url('https://fonts.googleapis.com/css2?family=DM+Sans:opsz,wght@9..40,400;9..40,500;9..40,600;9..40,700&display=swap');

/* ─── Reset & Root ──────────────────────────────────────────────── */
#picochat-widget-root,
#picochat-widget-root *,
#picochat-widget-root *::before,
#picochat-widget-root *::after {
  box-sizing: border-box !important;
  border: none !important;
  outline: none !important;
  font-family: 'DM Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', system-ui, sans-serif !important;
  -webkit-font-smoothing: antialiased !important;
  text-decoration: none !important;
  letter-spacing: normal !important;
  text-transform: none !important;
}

#picochat-widget-root {
  font-size: 15px !important;
  line-height: 1.5 !important;
  color: #1a1a2e !important;
  --pc: #6C5CE7;
  --pc-dark: #5a4bd1;
  --pc-bg: #ffffff;
  --pc-surface: #f0f1f5;
  --pc-text: #1a1a2e;
  --pc-dim: #6b7280;
  --pc-border: #e0e2e8;
}

/* ─── Launcher ──────────────────────────────────────────────────── */
#picochat-widget-root .picochat-launcher {
  position: fixed !important;
  bottom: 24px !important;
  z-index: 999998 !important;
  width: 64px !important;
  height: 64px !important;
  border-radius: 50% !important;
  background: var(--pc) !important;
  cursor: pointer !important;
  box-shadow: 0 4px 20px rgba(0,0,0,0.2) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  transition: transform 0.2s ease, box-shadow 0.2s ease !important;
  -webkit-tap-highlight-color: transparent !important;
  touch-action: manipulation !important;
  user-select: none !important;
  padding: 0 !important;
}

#picochat-widget-root .picochat-launcher:hover {
  transform: scale(1.08) !important;
  box-shadow: 0 6px 28px rgba(0,0,0,0.25) !important;
}

#picochat-widget-root .picochat-launcher:active { transform: scale(0.95) !important; }
#picochat-widget-root .picochat-launcher.right { right: 24px !important; }
#picochat-widget-root .picochat-launcher.left { left: 24px !important; }

#picochat-widget-root .picochat-launcher svg {
  width: 28px !important;
  height: 28px !important;
  fill: white !important;
  pointer-events: none !important;
}

#picochat-widget-root .picochat-badge {
  position: absolute !important;
  top: -4px !important;
  right: -4px !important;
  background: #ef4444 !important;
  color: white !important;
  font-size: 12px !important;
  font-weight: 700 !important;
  min-width: 22px !important;
  height: 22px !important;
  border-radius: 11px !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 0 6px !important;
  border: 2px solid white !important;
  pointer-events: none !important;
  line-height: 1 !important;
}

/* ─── Preview Bubble ────────────────────────────────────────────── */
#picochat-widget-root .picochat-preview-bubble {
  position: fixed !important;
  bottom: 96px !important;
  z-index: 999997 !important;
  max-width: 280px !important;
  background: var(--pc-bg) !important;
  border-radius: 16px 16px 4px 16px !important;
  box-shadow: 0 6px 24px rgba(0,0,0,0.12) !important;
  padding: 14px 18px !important;
  cursor: pointer !important;
  animation: picochat-slide-up 0.3s ease !important;
  border: 1px solid var(--pc-border) !important;
}

#picochat-widget-root .picochat-preview-bubble.right { right: 24px !important; }
#picochat-widget-root .picochat-preview-bubble.left { left: 24px !important; }

#picochat-widget-root .pb-name {
  font-size: 12px !important;
  font-weight: 700 !important;
  color: var(--pc) !important;
  margin-bottom: 3px !important;
}

#picochat-widget-root .pb-text {
  font-size: 14px !important;
  color: var(--pc-text) !important;
  line-height: 1.4 !important;
  display: -webkit-box !important;
  -webkit-line-clamp: 2 !important;
  -webkit-box-orient: vertical !important;
  overflow: hidden !important;
}

#picochat-widget-root .pb-close {
  position: absolute !important;
  top: -8px !important;
  right: -8px !important;
  width: 22px !important;
  height: 22px !important;
  border-radius: 50% !important;
  background: #333 !important;
  color: white !important;
  border: 2px solid white !important;
  font-size: 12px !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  line-height: 1 !important;
  padding: 0 !important;
}

@keyframes picochat-slide-up {
  from { opacity: 0; transform: translateY(12px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ─── Greeting Bubble ──────────────────────────────────────────── */
#picochat-widget-root .picochat-greeting {
  position: fixed !important;
  bottom: 28px !important;
  z-index: 999997 !important;
  background: var(--pc-bg) !important;
  border-radius: 20px !important;
  box-shadow: 0 4px 20px rgba(0,0,0,0.12) !important;
  padding: 10px 38px 10px 16px !important;
  cursor: pointer !important;
  animation: picochat-greeting-in 0.4s ease !important;
  border: 1px solid var(--pc-border) !important;
  max-width: 240px !important;
  white-space: nowrap !important;
}

#picochat-widget-root .picochat-greeting.right { right: 88px !important; }
#picochat-widget-root .picochat-greeting.left { left: 88px !important; }

#picochat-widget-root .picochat-greeting-text {
  font-size: 14px !important;
  color: var(--pc-text) !important;
  font-weight: 500 !important;
  line-height: 1.3 !important;
}

#picochat-widget-root .picochat-greeting-close {
  position: absolute !important;
  top: 50% !important;
  right: 8px !important;
  transform: translateY(-50%) !important;
  width: 20px !important;
  height: 20px !important;
  border-radius: 50% !important;
  background: transparent !important;
  color: var(--pc-text-dim, #999) !important;
  font-size: 14px !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  line-height: 1 !important;
  padding: 0 !important;
  transition: background 0.15s !important;
}

#picochat-widget-root .picochat-greeting-close:hover {
  background: rgba(128,128,128,0.15) !important;
}

@keyframes picochat-greeting-in {
  0% { opacity: 0; transform: translateX(20px) scale(0.9); }
  100% { opacity: 1; transform: translateX(0) scale(1); }
}

/* ─── Chat Window ───────────────────────────────────────────────── */
#picochat-widget-root .picochat-window {
  position: fixed !important;
  bottom: 100px !important;
  z-index: 999999 !important;
  width: 400px !important;
  max-width: calc(100vw - 32px) !important;
  height: 580px !important;
  max-height: calc(100vh - 140px) !important;
  background: var(--pc-bg) !important;
  border-radius: 20px !important;
  box-shadow: 0 12px 40px rgba(0,0,0,0.12), 0 4px 12px rgba(0,0,0,0.06) !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  opacity: 0 !important;
  transform: translateY(16px) scale(0.96) !important;
  pointer-events: none !important;
  transition: opacity 0.25s ease, transform 0.25s ease !important;
}

#picochat-widget-root .picochat-window.visible {
  opacity: 1 !important;
  transform: translateY(0) scale(1) !important;
  pointer-events: all !important;
}

#picochat-widget-root .picochat-window.right { right: 24px !important; }
#picochat-widget-root .picochat-window.left { left: 24px !important; }

/* ─── Header ────────────────────────────────────────────────────── */
#picochat-widget-root .picochat-header {
  background: var(--pc) !important;
  color: white !important;
  padding: 20px 22px !important;
  flex-shrink: 0 !important;
}

#picochat-widget-root .picochat-header h3 {
  font-size: 18px !important;
  font-weight: 700 !important;
  color: white !important;
  margin-bottom: 2px !important;
  line-height: 1.3 !important;
  letter-spacing: -0.2px !important;
}

#picochat-widget-root .picochat-header p {
  font-size: 13px !important;
  opacity: 0.85 !important;
  font-weight: 400 !important;
  color: white !important;
  line-height: 1.4 !important;
}

/* ─── Pre-chat Form ─────────────────────────────────────────────── */
#picochat-widget-root .picochat-prechat {
  flex: 1 !important;
  display: flex !important;
  flex-direction: column !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 32px 24px !important;
  gap: 12px !important;
  background: var(--pc-bg) !important;
}

#picochat-widget-root .prechat-icon {
  font-size: 44px !important;
  margin-bottom: 2px !important;
  line-height: 1.2 !important;
}

#picochat-widget-root .prechat-desc {
  text-align: center !important;
  color: var(--pc-dim) !important;
  margin-bottom: 8px !important;
  font-size: 14px !important;
  line-height: 1.5 !important;
}

#picochat-widget-root .picochat-prechat label {
  font-size: 13px !important;
  font-weight: 600 !important;
  color: var(--pc-text) !important;
  width: 100% !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 5px !important;
}

#picochat-widget-root .picochat-prechat input[type="text"],
#picochat-widget-root .picochat-prechat input[type="email"] {
  width: 100% !important;
  padding: 12px 14px !important;
  border: 1.5px solid var(--pc-border) !important;
  border-radius: 12px !important;
  font-size: 14.5px !important;
  background: var(--pc-bg) !important;
  color: var(--pc-text) !important;
  transition: border-color 0.2s, box-shadow 0.2s !important;
  height: auto !important;
}

#picochat-widget-root .picochat-prechat input:focus {
  border-color: var(--pc) !important;
  box-shadow: 0 0 0 3px rgba(108,92,231,0.1) !important;
}

#picochat-widget-root .picochat-prechat input::placeholder { color: #b8b8c8 !important; }

#picochat-widget-root .picochat-prechat button,
#picochat-widget-root #picochat-start-btn {
  width: 100% !important;
  padding: 13px !important;
  background: var(--pc) !important;
  color: white !important;
  border-radius: 12px !important;
  font-size: 15px !important;
  font-weight: 700 !important;
  cursor: pointer !important;
  margin-top: 4px !important;
  transition: background 0.2s !important;
  line-height: 1.4 !important;
}

#picochat-widget-root .picochat-prechat button:hover { background: var(--pc-dark) !important; }

/* ─── Messages Area ─────────────────────────────────────────────── */
#picochat-widget-root .picochat-messages {
  flex: 1 1 0% !important;
  min-height: 0 !important;
  overflow-y: auto !important;
  padding: 20px 16px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
  scroll-behavior: smooth !important;
  -webkit-overflow-scrolling: touch !important;
  background: var(--pc-bg) !important;
}

#picochat-widget-root .picochat-messages::-webkit-scrollbar { width: 4px; }
#picochat-widget-root .picochat-messages::-webkit-scrollbar-thumb { background: #d1d5db; border-radius: 2px; }

/* ─── Message Bubbles ───────────────────────────────────────────── */
#picochat-widget-root .picochat-msg {
  max-width: 82% !important;
  padding: 12px 16px 10px !important;
  border-radius: 14px !important;
  font-size: 14.5px !important;
  line-height: 1.5 !important;
  word-wrap: break-word !important;
  overflow-wrap: break-word !important;
  overflow: hidden !important;
  position: relative !important;
  animation: picochat-fadein 0.2s ease !important;
  display: block !important;
  width: auto !important;
  height: auto !important;
  min-width: 0 !important;
  min-height: 0 !important;
  flex-shrink: 0 !important;
  background: var(--pc-surface) !important;
  color: var(--pc-text) !important;
}

@keyframes picochat-fadein {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}

#picochat-widget-root .picochat-msg.visitor {
  background: var(--pc) !important;
  color: white !important;
  align-self: flex-end !important;
  border-bottom-right-radius: 4px !important;
  border: none !important;
}

#picochat-widget-root .picochat-msg.agent {
  background: var(--pc-surface) !important;
  color: var(--pc-text) !important;
  align-self: flex-start !important;
  border-bottom-left-radius: 4px !important;
  border: 1px solid var(--pc-border) !important;
}

#picochat-widget-root .picochat-msg .sender-name {
  font-size: 11px !important;
  font-weight: 700 !important;
  opacity: 0.7 !important;
  margin-bottom: 2px !important;
  display: block !important;
  padding: 0 !important;
  line-height: 1.3 !important;
}

#picochat-widget-root .picochat-msg > div {
  font-size: 14.5px !important;
  line-height: 1.5 !important;
}

#picochat-widget-root .picochat-msg .msg-time {
  font-size: 10.5px !important;
  opacity: 0.5 !important;
  margin-top: 4px !important;
  padding: 0 !important;
  display: flex !important;
  align-items: center !important;
  gap: 4px !important;
  white-space: nowrap !important;
  line-height: 1.3 !important;
}

#picochat-widget-root .picochat-msg.visitor .msg-time { justify-content: flex-end !important; }

#picochat-widget-root .picochat-read-receipt {
  display: inline-flex !important;
  align-items: center !important;
  flex-shrink: 0 !important;
}

#picochat-widget-root .picochat-read-receipt svg {
  width: 14px !important;
  height: 14px !important;
}

/* ─── System Messages ───────────────────────────────────────────── */
#picochat-widget-root .picochat-msg.system {
  background: transparent !important;
  color: var(--pc-dim) !important;
  font-size: 12.5px !important;
  text-align: center !important;
  align-self: center !important;
  max-width: 100% !important;
  padding: 8px !important;
  border: none !important;
}

/* ─── File / Image Messages ─────────────────────────────────────── */
#picochat-widget-root .picochat-msg-image {
  max-width: 100% !important;
  width: 100% !important;
  border-radius: 10px !important;
  cursor: pointer !important;
  display: block !important;
  margin-top: 6px !important;
  height: auto !important;
}

#picochat-widget-root .picochat-msg-file {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  padding: 8px 12px !important;
  background: rgba(255,255,255,0.15) !important;
  border-radius: 8px !important;
  margin-top: 6px !important;
  text-decoration: none !important;
  color: inherit !important;
}

#picochat-widget-root .picochat-msg.agent .picochat-msg-file { background: rgba(0,0,0,0.05) !important; }

#picochat-widget-root .picochat-msg a { text-decoration: underline !important; }

#picochat-widget-root .file-icon {
  font-size: 18px !important;
  flex-shrink: 0 !important;
  line-height: 1.2 !important;
}

#picochat-widget-root .file-info { min-width: 0 !important; }

#picochat-widget-root .file-name {
  font-size: 13px !important;
  font-weight: 600 !important;
  white-space: nowrap !important;
  overflow: hidden !important;
  text-overflow: ellipsis !important;
}

#picochat-widget-root .file-size {
  font-size: 11px !important;
  opacity: 0.7 !important;
}

/* ─── Typing Indicator ──────────────────────────────────────────── */
#picochat-widget-root .picochat-typing {
  padding: 4px 18px 6px !important;
  font-size: 12.5px !important;
  color: var(--pc-dim) !important;
  font-style: italic !important;
  display: none !important;
  min-height: 0 !important;
  flex-shrink: 0 !important;
  background: var(--pc-bg) !important;
}

#picochat-widget-root .picochat-typing.visible {
  display: block !important;
  min-height: 24px !important;
}

#picochat-widget-root .picochat-typing-dots {
  display: inline-flex !important;
  gap: 3px !important;
  margin-left: 4px !important;
  vertical-align: middle !important;
}

#picochat-widget-root .picochat-typing-dots span {
  width: 4px !important;
  height: 4px !important;
  background: var(--pc-dim) !important;
  border-radius: 50% !important;
  animation: picochat-bounce 1.2s infinite !important;
  display: inline-block !important;
  padding: 0 !important;
  margin: 0 !important;
}

#picochat-widget-root .picochat-typing-dots span:nth-child(2) { animation-delay: 0.2s !important; }
#picochat-widget-root .picochat-typing-dots span:nth-child(3) { animation-delay: 0.4s !important; }

@keyframes picochat-bounce {
  0%, 80%, 100% { transform: translateY(0); }
  40% { transform: translateY(-4px); }
}

/* ─── Input Area ────────────────────────────────────────────────── */
#picochat-widget-root .picochat-input-area {
  padding: 12px 14px !important;
  border-top: 1px solid var(--pc-border) !important;
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  flex-shrink: 0 !important;
  background: var(--pc-bg) !important;
}

#picochat-widget-root .picochat-input-area textarea {
  flex: 1 !important;
  border: 1.5px solid var(--pc-border) !important;
  border-radius: 22px !important;
  padding: 10px 16px !important;
  font-size: 14px !important;
  line-height: 1.4 !important;
  resize: none !important;
  max-height: 96px !important;
  min-height: 42px !important;
  height: 42px !important;
  background: var(--pc-bg) !important;
  color: var(--pc-text) !important;
  transition: border-color 0.2s !important;
  -webkit-appearance: none !important;
  width: auto !important;
}

#picochat-widget-root .picochat-input-area textarea:focus {
  border-color: var(--pc) !important;
}

#picochat-widget-root .picochat-input-area textarea::placeholder {
  color: #b0b0c0 !important;
}

#picochat-widget-root .picochat-input-area button {
  width: 42px !important;
  height: 42px !important;
  min-width: 42px !important;
  min-height: 42px !important;
  border-radius: 50% !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  flex-shrink: 0 !important;
  transition: background 0.2s, transform 0.1s !important;
  padding: 0 !important;
}

#picochat-widget-root .picochat-input-area button:active {
  transform: scale(0.9) !important;
}

#picochat-widget-root .picochat-btn-attach {
  background: var(--pc-surface) !important;
  border: 1.5px solid var(--pc-border) !important;
}

#picochat-widget-root .picochat-btn-attach:hover { background: var(--pc-border) !important; }

#picochat-widget-root .picochat-btn-attach svg {
  width: 18px !important;
  height: 18px !important;
  fill: var(--pc-dim) !important;
  pointer-events: none !important;
}

#picochat-widget-root .picochat-btn-send {
  background: var(--pc) !important;
}

#picochat-widget-root .picochat-btn-send:hover { background: var(--pc-dark) !important; }

#picochat-widget-root .picochat-btn-send svg {
  width: 18px !important;
  height: 18px !important;
  fill: white !important;
  pointer-events: none !important;
}

/* ─── File Preview ──────────────────────────────────────────────── */
#picochat-widget-root .picochat-file-preview {
  display: none !important;
  padding: 10px 14px !important;
  background: var(--pc-surface) !important;
  border-top: 1px solid var(--pc-border) !important;
  align-items: center !important;
  gap: 10px !important;
  flex-shrink: 0 !important;
}

#picochat-widget-root .picochat-file-preview.visible { display: flex !important; }

#picochat-widget-root .picochat-file-preview img {
  width: 40px !important;
  height: 40px !important;
  border-radius: 6px !important;
  object-fit: cover !important;
}

#picochat-widget-root .preview-info { flex: 1 !important; min-width: 0 !important; }

#picochat-widget-root .preview-name {
  font-size: 13px !important;
  font-weight: 600 !important;
  white-space: nowrap !important;
  overflow: hidden !important;
  text-overflow: ellipsis !important;
  color: var(--pc-text) !important;
}

#picochat-widget-root .preview-size {
  font-size: 11px !important;
  color: var(--pc-dim) !important;
}

#picochat-widget-root .preview-remove {
  width: 28px !important;
  height: 28px !important;
  min-width: 28px !important;
  border-radius: 50% !important;
  background: rgba(0,0,0,0.08) !important;
  cursor: pointer !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  flex-shrink: 0 !important;
  font-size: 14px !important;
  color: var(--pc-dim) !important;
  padding: 0 !important;
}

#picochat-widget-root .preview-remove:hover { background: rgba(239,68,68,0.15) !important; color: #ef4444 !important; }

/* ─── Powered By ────────────────────────────────────────────────── */
#picochat-widget-root .picochat-powered {
  text-align: center !important;
  padding: 6px !important;
  font-size: 10.5px !important;
  color: var(--pc-dim) !important;
  background: var(--pc-bg) !important;
  border-top: 1px solid var(--pc-border) !important;
  flex-shrink: 0 !important;
  line-height: 1.4 !important;
}

#picochat-widget-root .picochat-powered a {
  color: var(--pc) !important;
  text-decoration: none !important;
  font-weight: 600 !important;
}

/* ─── Mobile ────────────────────────────────────────────────────── */
@media (max-width: 480px) {
  #picochat-widget-root .picochat-window {
    width: calc(100vw - 24px) !important;
    max-width: calc(100vw - 24px) !important;
    height: 70vh !important;
    height: 70dvh !important;
    max-height: 70vh !important;
    max-height: 70dvh !important;
    bottom: 96px !important;
    right: 12px !important;
    left: 12px !important;
    border-radius: 18px !important;
  }

  #picochat-widget-root .picochat-launcher {
    bottom: 20px !important;
    width: 58px !important;
    height: 58px !important;
  }

  #picochat-widget-root .picochat-launcher.right { right: 18px !important; }
  #picochat-widget-root .picochat-launcher.left { left: 18px !important; }

  #picochat-widget-root .picochat-preview-bubble {
    bottom: 88px !important;
    max-width: calc(100vw - 80px) !important;
    right: 18px !important;
    left: auto !important;
  }

  #picochat-widget-root .picochat-greeting {
    bottom: 24px !important;
    max-width: calc(100vw - 110px) !important;
  }
  #picochat-widget-root .picochat-greeting.right { right: 84px !important; }
  #picochat-widget-root .picochat-greeting.left { left: 84px !important; }

  #picochat-widget-root .picochat-header { padding: 16px 18px !important; }
  #picochat-widget-root .picochat-header h3 { font-size: 16px !important; }
  #picochat-widget-root .picochat-prechat { padding: 24px 18px !important; }
  #picochat-widget-root .picochat-messages { padding: 16px 12px !important; }
  #picochat-widget-root .picochat-input-area { padding: 10px 10px !important; }
}